Multi-factor Authentication (MFA), is an enhanced security method that requires logging in using another method other than your original password. In our 2-Factor approach, admin users with specific roles will be required to log in using a secure code sent to their mobile phone number. Admin users who require a higher-level of security, perhaps those managing content and release of exams, can be required to use this way of logging in.
MFA is a bolt-on available on request.
Setting up MFA
The MFA requirement is set per individual User Role, allowing you to have some roles that do not require MFA. It can be added to existing or new roles in Rogo Admin by ticking “Multi-factor authentication required”.
To edit roles, navigate to Admin, then to System Setup and to Edit Roles.
MFA Management
A designated team member (or members) can be given permissions via their user role to be allowed to reset a user’s MFA phone number from Rogo. The “MFA Manager” permission can be found in the General section.
MFA managers can reset authentication numbers via “Edit details” in the user’s profile.
Initial Log In
On first log in after the MFA role is applied, you will be guided to a page to set up the mobile number that MFA will be associated with.
You will be sent a code to confirm that the phone number is correct and complete the last step of login.
Changing mobile number
When logged in, your associated MFA phone number can be changed via the My Profile tab in admin.
