--- title: Multi-factor Authentication  description: Multi-factor Authentication (MFA), is an enhanced security method that requires logging in using another method other than your original password. In our 2-Factor approach, admin users with specific r --- [Skip to content](https://help-guide.eintech.com/multi-factor-authentication#main-content) English Show submenu for translations [Contact us](https://help-guide.eintech.com/kb-tickets/new?hsLang=en) [Customer portal](https://help-guide.eintech.com/tickets-view?hsLang=en) ![Rogo logo - full colour without Eintech@2x.png\]](https://help-guide.eintech.com/hs-fs/hubfs/Rogo%20eintech%20design%20toolkit/Rogo%20Logos/Rogo%20logo%20-%20full%20colour%20without%20Eintech@2x.png?height=50&name=Rogo%20logo%20-%20full%20colour%20without%20Eintech@2x.png) Open main navigation Close main navigation - English Show submenu for translations - [Contact us](https://help-guide.eintech.com/kb-tickets/new) - [Customer portal](https://help-guide.eintech.com/tickets-view) - Go to eintech.com Go to eintech.com Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help-guide.eintech.com/?hsLang=en) 2. [Admin](https://help-guide.eintech.com/admin?hsLang=en) # Multi-factor Authentication Multi-factor Authentication (MFA), is an enhanced security method that requires logging in using another method other than your original password. In our 2-Factor approach, admin users with specific roles will be required to log in using a secure code sent to their mobile phone number. Admin users who require a higher-level of security, perhaps those managing content and release of exams, can be required to use this way of logging in.    ![A screenshot of a computer Description automatically generated](https://help-guide.eintech.com/hs-fs/hubfs/undefined-Nov-12-2024-03-50-42-7397-PM.png?width=688&height=585&name=undefined-Nov-12-2024-03-50-42-7397-PM.png) MFA is a bolt-on available on request.  **Setting up MFA**    The MFA requirement is set per individual User Role, allowing you to have some roles that do not require MFA.  It can be added to existing or new roles in Rogo Admin by ticking “Multi-factor authentication required”.   To edit roles, navigate to Admin, then to System Setup and to Edit Roles.   ![](https://help-guide.eintech.com/hs-fs/hubfs/undefined-Nov-12-2024-03-51-18-5057-PM.png?width=688&height=123&name=undefined-Nov-12-2024-03-51-18-5057-PM.png) ![A white rectangular object with a black border Description automatically generated](https://help-guide.eintech.com/hs-fs/hubfs/undefined-Nov-12-2024-03-51-35-6606-PM.png?width=688&height=189&name=undefined-Nov-12-2024-03-51-35-6606-PM.png) ![A screenshot of a computer Description automatically generated](https://help-guide.eintech.com/hs-fs/hubfs/undefined-Nov-12-2024-03-51-46-1124-PM.png?width=688&height=312&name=undefined-Nov-12-2024-03-51-46-1124-PM.png) **MFA Management**   A designated team member (or members) can be given permissions via their user role to be allowed to reset a user’s MFA phone number from Rogo. The “MFA Manager” permission can be found in the General section.     ![A screenshot of a computer Description automatically generated](https://help-guide.eintech.com/hs-fs/hubfs/undefined-Nov-12-2024-03-52-13-7312-PM.png?width=688&height=164&name=undefined-Nov-12-2024-03-52-13-7312-PM.png) MFA managers can reset authentication numbers via “Edit details” in the user’s profile.    ![A screenshot of a phone number Description automatically generated](https://help-guide.eintech.com/hs-fs/hubfs/undefined-Nov-12-2024-03-52-24-1937-PM.png?width=629&height=360&name=undefined-Nov-12-2024-03-52-24-1937-PM.png)   **Initial Log In**    On first log in after the MFA role is applied, you will be guided to a page to set up the mobile number that MFA will be associated with.     ![A screenshot of a computer Description automatically generated](https://help-guide.eintech.com/hs-fs/hubfs/undefined-Nov-12-2024-03-52-42-1454-PM.png?width=688&height=522&name=undefined-Nov-12-2024-03-52-42-1454-PM.png) You will be sent a code to confirm that the phone number is correct and complete the last step of login.    ![A screenshot of a computer Description automatically generated](https://help-guide.eintech.com/hs-fs/hubfs/undefined-Nov-12-2024-03-52-55-4217-PM.png?width=688&height=585&name=undefined-Nov-12-2024-03-52-55-4217-PM.png) **Changing mobile number**    When logged in, your associated MFA phone number can be changed via the My Profile tab in admin.     ![A screenshot of a computer Description automatically generated](https://help-guide.eintech.com/hs-fs/hubfs/undefined-Nov-12-2024-03-53-04-9229-PM.png?width=688&height=197&name=undefined-Nov-12-2024-03-53-04-9229-PM.png)       - [Structure](https://help-guide.eintech.com/structure?hsLang=en) - [Users](https://help-guide.eintech.com/users?hsLang=en) - [Course Creation](https://help-guide.eintech.com/course-creation?hsLang=en) - [Exams](https://help-guide.eintech.com/exams?hsLang=en) - [Marking](https://help-guide.eintech.com/marking?hsLang=en) - [Results and Analytics](https://help-guide.eintech.com/results-and-analytics?hsLang=en#main-content) - [Reporting](https://help-guide.eintech.com/results-and-analytics?hsLang=en#reporting) - [Results & Analytics](https://help-guide.eintech.com/results-and-analytics?hsLang=en#results-analytics) - [Student Experience](https://help-guide.eintech.com/student-experience?hsLang=en) - [Questions](https://help-guide.eintech.com/questions?hsLang=en#main-content) - [Question Creation](https://help-guide.eintech.com/questions?hsLang=en#question-creation) - [Question Banks](https://help-guide.eintech.com/questions?hsLang=en#question-banks) - [Remote Invigilation](https://help-guide.eintech.com/remote-invigilation?hsLang=en) - [Reports & Exports](https://help-guide.eintech.com/reports-exports?hsLang=en) - [Admin](https://help-guide.eintech.com/admin?hsLang=en#main-content) - [Emails](https://help-guide.eintech.com/admin?hsLang=en#emails) - [Rogo Release Notes](https://help-guide.eintech.com/rogo-release-notes?hsLang=en) - [Webinars](https://help-guide.eintech.com/webinars?hsLang=en) - [Accessibility](https://help-guide.eintech.com/accessibility?hsLang=en) # Rogo by Eintech eintech.com Help Center Copyright © 2026, Rogo by Eintech